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Get In Touch

Whether you’re planning a campaign, exploring our services, or simply need guidance — our team is here to support you every step of the way.

Frequently Asked Questions

1. What makes Credibility Crew different from other marketing agencies?

Answer:
We don’t chase vanity metrics. Our focus is on credibility and conversions. With a team from top marketing firms + AI-powered strategies, we combine big-agency expertise with affordability for creators, startups, and small businesses.

2. How do your influencer marketing campaigns work?

Answer:
We handpick influencers using data-driven vetting (engagement quality, audience match, authenticity). Then we manage the entire process — from briefing to reporting — so you get real results, not just likes.

3. Do I need to commit long-term?

Answer:
Not at all. You can start with a single project (like a campaign or video edit). Many clients later upgrade to monthly plans once they see results.

4. What kind of businesses do you work with?

Answer:
We work with entrepreneurs, personal brands, influencers, startups, small businesses, and agencies — across industries like fashion, fitness, food, tech, wellness, and more.

5. How fast can I expect results?

Answer:
It depends on the service:

  • Influencer campaigns → Results within 2–4 weeks

  • Social media management → Growth is steady, usually visible in 1–2 months

  • Reputation management → Immediate monitoring, visible sentiment shift in 30–60 days

  • Video editing → 3–5 day turnaround per project

6. Are your digital products beginner-friendly?

Answer:
Yes Our handbooks, templates, and video asset packs are designed for both beginners and experienced marketers/editors. Simple to use, with step-by-step guidance.

7. How secure is my data when working with you?

Answer:
Your privacy is a top priority. We sign NDAs if needed, use secure file handling, and guarantee your information is never shared with third parties.

TERMS & CONDITIONS

Thank you for accessing/shopping at credibilitycrew.com. This site is owned by Shreyaansh Yash Chand (hereinafter referred to as “credibilitycrew.com”). By accessing, shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve this right, in our sole discretion, to update or revise these terms & conditions. Continued use of the site following the posting of any changes to the ‘terms & conditions’, constitutes your acceptance of those changes.

At credibilitycrew.com, we try our best to create a space where you can explore and shop for all your favorite services and digital products in a safe and secure environment. All services, products, and information displayed on credibilitycrew.com constitute an "invitation to offer". credibilitycrew.com reserves the right to accept or reject your offer. Your order for purchase constitutes your "offer", which shall be subject to the terms and conditions as listed below.

1. Eligibility to use our site

Use of the Site is available only to persons who can legally enter into contracts under applicable laws. Persons who are "incompetent to contract", within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents etc., are not eligible to use the Site. credibilitycrew.com reserves the right to terminate your access to the Site if it discovers that you are under the age of 18 years or suffer from any other disability, as recognized under the Indian Contract Act, 1872.

2. Membership

Although it's not essential to have an account to shop with credibilitycrew.com, you can shop as a guest. As a member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the site's registration form. Registration where prohibited under any law shall be void. credibilitycrew.com reserves the right to revoke or terminate your registration for any reason at any time, without notice.

3. Electronic Communications

When you use the site or send emails or other data, information, or communication to us, you agree and understand that you are communicating with us electronically and give your consent to receive communications electronically from us periodically, when required.

4. Reviews, Feedback, Submissions

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to credibilitycrew.com (collectively referred to as "Comments") will remain credibilitycrew.com property.

Such disclosure shall constitute an assignment to credibilitycrew.com of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the comments. Thus, we exclusively own all such rights and may use, reproduce, disclose, modify, adapt, publish, display, and distribute any comments you submit for any purpose, without restriction or compensating you.

You further agree that:

  • Your comments will not violate copyright, trademark, privacy, or proprietary rights.

  • Your comments will not be unlawful, abusive, threatening, obscene, or contain harmful software/viruses.

  • You shall indemnify credibilitycrew.com against any claims arising from the comments you submit.

We reserve the right (but not obligation) to monitor, edit, or remove any submitted comment.

5. Accuracy of Content / Information of Products on the Website

While credibilitycrew.com strives to provide accurate product and pricing information, typographical errors may occur. In the event that a service/product is listed at an incorrect price or with incorrect details, credibilitycrew.com reserves the right, at its sole discretion, to modify such information or refuse/cancel any orders placed for that service/product, unless it has already been dispatched/delivered.

6. Payments

All payments made against services or digital products purchased on credibilitycrew.com shall be compulsorily in Indian Rupees (INR). We do not accept payments in any other form or currency. Payment methods accepted: Credit Card, Debit Card, Net Banking, UPI, and Wallets.

7. Shipping & Delivery (For Digital Products/Services)

Since credibilitycrew.com primarily offers digital services and downloadable products, delivery will be made via email or through account login access on our website. For service-based offerings, timelines will be communicated on a project-to-project basis.

8. Cancellation Policy
  • For digital products: Orders once placed cannot be cancelled as downloads are instant.

  • For services: Cancellation requests must be raised within 48 hours of order placement, provided work has not yet commenced.

9. Return & Refund Policy
  • Digital Products: No refunds once the product has been delivered/downloaded.

  • Services: Refunds may be considered on a case-by-case basis, only if services have not commenced. Partial refunds may apply if agreed mutually.

  • All approved refunds will be processed within 7–10 business days to the original mode of payment.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Raipur, Chhattisgarh.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Owner: Shreyaansh Yash Chand
Email: Connect@credibilitycrew.com
Phone: +91 9407951517

Privacy Policy – Credibility Crew

We respect and are committed to protecting your privacy. Publishing, selling, or renting any personal data or information to any third party, without your consent, is against our ethics.

The privacy practices of this statement apply to our services available under the domain and subdomains of credibilitycrew.com. By visiting this Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our site.

This Privacy Policy does not apply to sites maintained by other companies or organizations to which we link, and we are not responsible for any personal information you submit to third parties via our website. Please ensure you read the privacy policy of such other companies or organizations before submitting your details.

This Privacy Policy describes the information we collect from you as part of the normal operation of our services and what may happen to that information. It is displayed to inform you about our information collection/retention policies and practices so that you can make an informed decision in relation to sharing your personal information with us.

By accepting this Privacy Policy and the User Agreement—or by using our site in general—you give your consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

Privacy Guarantee

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our site and visitors, such as number of visitors, number and type of services used, etc.

Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Information We Collect

The personal information we collect is used for two general purposes:

  1. To process your orders or service requests.

  2. To provide you with the best possible services and support.

Unless otherwise stated, this policy applies to personal information disclosed through any of our media.

We use physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We also use data collection devices such as cookies on certain pages of the site to analyze web traffic, measure promotional effectiveness, and promote trust and safety. Cookies help us tailor experiences to your interests. Most are session cookies, which are automatically deleted after you close your browser.

You are free to decline our cookies if your browser permits. However, some features may not be available without them.

We also track IP addresses to help diagnose server problems, administer the site, and understand visitor demographics.

Cookie Policy – Credibility Crew

Credibility Crew operates a strict privacy policy and is committed to transparency about how we use cookies on our website.

Why are cookies important?

Cookies make your online experience more efficient and relevant. They:

  • Remember your preferences

  • Store shopping cart items

  • Help you navigate between pages efficiently

  • Provide analytics for site improvements

What is a Cookie?

A cookie is a small file stored on your device with a browser to save snippets of text for reference by the website you are visiting.

  • Session cookies: temporary and erased when you close your browser.

  • Persistent cookies: stay until they expire or are deleted manually.

We use both types for analytics and better user experience.

Categories of Cookies We Use

  • Essential: required for basic operation of the site.

  • Functional: remember your preferences.

  • Analytics: help us understand visitor behavior. (e.g., Google Analytics)

  • Advertising: allow us and trusted partners to show relevant ads.

Managing Cookies

You may disable or delete cookies via your browser settings (e.g., Chrome → Settings → Privacy & Security). Please note that disabling cookies may affect site functionality.

Return Policy

Product must be returned to us within 7 days from the date it has been delivered to the customer.
Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice, and other relevant documents.

Refund Policy

Once the product is received by Credibility Crew successfully, we will instantly initiate the refund to your source account or chosen method of refund.

Refund & Cancellation for Services

Since Credibility Crew provides digital services (influencer marketing, social media management, video editing, reputation management, and digital products) — please note:
“NO REFUND” and “NO CANCELLATION” will be entertained once the payment has been made.

Cancellation Policy
  • An order can only be canceled within 24 hours of placing the order.

  • Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for eligible products.

OR (second option if you want to keep it flexible):
  • Customers can cancel their order only before it has been shipped/dispatched.

  • After the product has been shipped, the customer cannot cancel the order. However, return is possible as per the return policy.

Shipping & Delivery Policy

Credibility Crew ships its products across India. Orders placed will be shipped within 24 hours.
We ship on all days except Sundays and National Holidays.

  • For areas serviced by reputed couriers, the delivery time is 3–4 business days (excluding Sundays and holidays).

  • For remote areas, delivery may take 7–10 business days, depending on location.

  • In rare cases, there might be unexpected delays in delivery due to logistics challenges beyond our control. Credibility Crew is not liable for such delays and we request users to cooperate.

  • Credibility Crew reserves the right to cancel an order at its sole discretion in cases where delivery takes unusually long or the shipment becomes untraceable. In such cases, the refund will be processed back to the customer’s original source account.

Contact Us

Credibility Crew
20/A W Type Central Avenue Road, Dalli Rajhara (Chattisgarh)
📞 +91 8234025258
✉️ connect@credibilitycrew.com

Shreyaansh Yash Chand
✉️ shreyaanshofficialwork@gmail.com